HomeNewsCharter offers guidance for applying for Emergency Broadband Benefit

Charter offers guidance for applying for Emergency Broadband Benefit

Recently it was announced that eligible Polk County residents could receive critical help to pay for high-speed internet from a $3.2 billion federal program for families and households working, learning and shopping from home during the COVID-19 pandemic.

Now, Charter Communications has released additional information about how its customers can apply for the Emergency Broadband Benefit (EBB) program, which will give a discount to those eligible of up to $50 a month from a household’s internet bill.

To qualify for the EBB discount through Charter, a household will need to meet any of the following criteria:

  • Qualifies for the Lifeline program, which is a federal benefits program
  • Received benefits during the past two years through the school breakfast or free and reduced-price school lunch programs, including through the USDA Community Eligibility Provision
  • Received a Federal Pell Grant during the current award year
  • Experienced a substantial loss of income since February 29, 2020, and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers
  • Meets the eligibility criteria for a participating providers’ existing low-income or COVID-19 program (for Charter, this is called the Spectrum Internet Assist program)

“Charter has a long track record of increasing connectivity through expanding broadband access, adoption and affordability,” said Catherine Bohigian, Charter Executive Vice President, Government Affairs, in a press release. “Through our participation in the Emergency Broadband Benefit Program, we are further breaking down barriers to connectivity for American families, as part of our long-term commitment to advance access and improve broadband adoption.”

Interested consumers who are not currently Spectrum customers should visit spectrum.com/getqualified or call 1-855-662-9946. Current Spectrum customers can visit spectrum.net/broadbandbenefit to learn more.

For more information about the SIA program, visit SpectrumInternetAssist.com.


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