HomeNewsCounty residents can now apply for assistance with high-speed internet costs

County residents can now apply for assistance with high-speed internet costs

Polk County residents can now get critical help to pay for high-speed internet from a $3.2 billion federal program for families and households working, learning and shopping from home during the COVID-19 pandemic.

The Emergency Broadband Benefit (EBB) program provides households with a discount of up to $50 a month off of a household’s internet bill. That increases to $75 a month for those living on tribal lands. Eligible households can also get a one-time discount of $100 toward the purchase of a laptop, tablet or desktop computer through participating providers.

The program’s enrollment is now open for qualifying households. A household qualifies if the household’s income is at or less than 135 percent of federal poverty guidelines. A household can also qualify if at least one member:

  • Participates in a federal benefits program, such as Medicaid, SNAP, or Lifeline
  • Receives benefits under the free and reduced-price school lunch program,
  • Lost a job or a significant amount of income in the past year,
  • Received a Federal Pell Grant
  • Is part of an internet service provider’s low-income or COVID-19 program.

For more information, the Broadband Infrastructure Office at the North Carolina Department of Information Technology has launched a new Emergency Broadband Benefit Program webpage with program guidance information, or download this information flyer about the program:


Looking for information about Polk County government? Visit the county’s official web site