HomeNewsPolk residents asked to complete short survey to help improve broadband access

Polk residents asked to complete short survey to help improve broadband access

A five-minute online survey that will gather information on locations in Polk County that don’t have adequate internet access and speeds is ready for residents to complete.

The information gathered in the North Carolina Broadband Survey will be used to provide context to the state’s broadband picture and will guide funding opportunities through North Carolina’s Growing Rural Economies with Access to Technology (GREAT) grant program. The survey will also inform research and policy recommendations and support strategic targeting of additional funding channels. 

This survey will help to identify high-speed broadband gaps in the community and could help Polk County obtain better broadband internet service in the future. To complete the survey, go to https://www.ncbroadband.gov/broadband-nc/north-carolina-broadband-survey.

The survey includes an optional internet speed test, which is recommended. If your home or business currently has internet service, please take this survey from that location to give the survey an accurate measure of your internet speed.

Users without internet service can take the survey by phone and the survey is available in both English and Spanish. To report locations without internet service, participants can take the survey by phone. Residents without internet service but with phones capable of text messaging can text “internet” to 919-750-0553. Standard text messaging rates will apply.

Residents with landlines or cell phones that do not have texting capability may place a voice call to 919-750-0553 (for English speakers) and 919-750-8860 (for Spanish speakers). An interactive voice response system will guide them through a series of short questions to obtain the caller’s address and register it in the database as having no internet capability at all.

The GREAT Program funds the terrestrial deployment of broadband within unserved areas of economically distressed counties and grants will help bring high-speed internet to thousands of North Carolinians, businesses and farms in the most rural and remote areas of the state. These areas include both Tier 1 and Tier 2 counties as well as rural census tracts located in development Tier 3 areas that are currently served by less than 25 megabytes per second download and three megabytes per second upload speeds. Polk County is considered a Tier 3 county.

The grants are available to private broadband service providers and are designed to connect these areas with broadband as quickly as possible.


Looking for information about Polk County government? Visit the county’s official web site