RALEIGH — The North Carolina Department of Health and Human Services today announced free well disinfection and well water collection kits are available for communities impacted by Hurricane Helene. Local health departments in western North Carolina will distribute kits for households with private wells that were flooded or damaged by the storm.

Excessive rain and flooding can cause water in private wells to become contaminated, meaning the water can make people sick if it is consumed. After a flood, private wells must be assessed for damage, repaired, disinfected and tested before use to ensure the water is safe. It is critical people do not drink or use water from a private well that has been damaged or flooded until it has been properly disinfected and tested after the storm.

A limited supply of these kits will be available at the Polk County Environmental Health office. Please call 828-894-3739 ext. 3 and make sure kits are available before going to the office as wells that were subject to flooding or damage will be given top priority. The office will give residents information on when and where they can pick up the kit.

Each well kit includes the necessary supplies to disinfect and collect a well water sample for testing, including step-by-step instructions. Flooded or damaged wells must be disinfected first before collecting a sample for testing. Private well owners should return the sample back to their local health department for testing. The local health department or testing lab will provide results back as quickly as possible. Private well owners who live in an impacted area not listed above should contact their local health department for well disinfection and testing assistance.

For help understanding test results, use the online Be Well Informed tool (select North Carolina) or contact the NCDHHS-DPH Occupational and Environmental Epidemiology Branch at 919-707-5900 or oeeb@dhhs.nc.gov.

If you need more information on how to disinfect your well after a flood, please check out the flier below.